Effective date: September 30, 2026

Information you provide

When you request a callback, we collect the name, phone number, email address, property city, service selection, and message you choose to submit. Please do not send payment card information, medical information, or other sensitive personal information through this form.

How we use it

We use your information to respond to your inquiry, discuss your restoration needs, and coordinate requested services. Submitting a callback request asks us to contact you about that request by phone or email; it does not enroll you in a marketing list.

Website operation

Our website and hosting systems may record technical information such as an IP address, browser type, pages requested, and the time of a visit to operate the site, troubleshoot problems, and help prevent abuse. WordPress uses cookies for administrator login and site management. You can manage cookies in your browser settings.

Storage and access

Inquiry submissions are stored in our WordPress system, and notifications are sent to our business inbox. Authorized staff and service providers supporting our website, hosting, and email may process this information as needed to operate these services. We keep inquiry records as needed to respond, coordinate work, maintain business records, and meet applicable obligations.

Your choices

You can ask us to correct your contact information, stop further follow-up about an inquiry, or review a request to delete inquiry information. Some records may need to be retained for business, legal, or security reasons. Contact sam@totalrestorewa.com or call 206-422-7271.

Links to other websites

Our website links to third-party services, including Google reviews. Those services have their own privacy practices, which apply when you visit them.

Security and updates

We use safeguards intended to protect website information. No online system can guarantee complete security. We may update this policy as our website or practices change; the effective date above identifies the current version.

Contact Total Restore

Renton, Washington · Serving Puget Sound
sam@totalrestorewa.com
206-422-7271